Mortgage Advisory Services

Learn how CLA can help your institution with quality control, fair lending, and overall mortgage compliance.

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Mortgage lending requires you to meet specific compliance standards. CLA’s mortgage advisory services team offers a range of outsourced residential lending services aimed at helping your business comply with secondary market requirements as well as federal and state regulations so that you can dedicate your time to those you serve.

Our professionals can help with quality control, fair lending, and overall mortgage compliance to help keep you on track, educate your staff, and prepare you for the future.

Mortgage quality control

Timely and accurate quality control reports help your business meet agency requirements. We can help develop an independent quality control strategy to suit your needs and business model. Learn more

Outsourced Services Process

Mortgage compliance

Ongoing compliance assessments based on file documentation can help you manage compliance with existing federal and state requirements and implementation of new requirements. Learn more

Fair lending

The Interagency Guidelines for Self-Assessment requires a comparative review of approved versus marginally denied borrowers that have similar characteristics. Our proprietary software produces a series of reports that help you uncover disparate pricing and other areas of weakness. Learn more

Training programs

Our training programs offer insight from experienced professionals on mortgage compliance regulations and standards. To make training simple, CLA’s mortgage advisory professionals deliver these trainings via live webinars for your organization, ending each session with a question and answer period to help you and your staff best understand how to navigate these requirements.

Customized policy manuals

We develop customized policy and procedure manuals that are applicable to your institutions business model and lending programs. We will complete a review of your existing policies and provide updated information with the most recently published requisites of HUD, Fannie Mae, Freddie Mac, FHLB, Rural Housing and the CFPB.

Home Mortgage Disclosure Act

We provide HMDA scrubs and offer a range of options for more in-depth services and assistance. Engagements typically include a review of your draft Loan Application Register (LAR) for correctness and pricing analyses, side by side reviews of borrower files, and HMDA-LAR for the most comprehensive data-integrity check. Options include geo-coding cross-check and reviews of commercial or mixed-use property files to assess applicability for HMDA filing.

Mortgage electronic registration system (MERS)

CLA’s mortgage advisory services division is a MERS patron member and provides consulting services, including assessments necessary for completion of the MERS Annual Report process. Engagements evaluate completion of system-to-system reconciliation and validation of records between lenders, MERS, and any sub-servicer.

Create opportunities with CLA

Our end-to-end process is contained within an environment built on strong operational controls that foster accuracy and safeguarding of confidential information. Our practice is evaluated annually by an outside audit firm that tests our workflow process in accordance with SOC-2 procedures. Through our proprietary software, Enterprise Mortgage Compliance (EMC), our assessment checklists, risk ratings, and metrics are continually updated in accordance with the requirements of secondary market agencies and changes in regulatory compliance.

Our pricing

We offer an advantageous program for enhanced risk management. Working within our three divisions ― regulatory compliance, QC, and verification processing — our personnel collectively utilize their skills and subject matter experience to complete services on one set of loan files in a timely manner. Please contact us for more information.

Our history

In 2014, CLA acquired Bankers Advisory, Inc., a mortgage quality control and compliance consulting firm founded in 1986 by Anna DeSimone. With this acquisition, CLA’s financial institution practice added professionals with decades of mortgage industry experience, and expanded its capabilities to include comprehensive quality control services which include document validation services and custom reporting, utilizing a proprietary QC software program.