| Organization: A quick service restaurant group with 25 locations in five states. | Need: Better payroll and HR systems to reduce bottlenecks and improve utilization. | Outcome: Upgraded, automated systems, reducing manual tasks to improve functionality. |
Automate your payroll and HR systems to help save time and money.
Understanding the situation
A quick service restaurant group with 25 locations in five states was deeply challenged by its human resources processes. Manual workflows, inconsistent compliance practices, and limited system utilization were creating bottlenecks in payroll, onboarding, and employee management.
Combined with rapid growth and a geographically dispersed workforce, the restaurant group was held back by its time-consuming, inefficient system.
Exploring the challenge
The restaurant group owner reached out to CLA’s HR consultants for assistance. The experienced team has helped many large businesses configure HR and payroll systems in multiple locations in multiple states.
For the restaurant group, CLA:
- Reconfigured its payroll and HR system to improve functionality and reduce manual processing
- Automated onboarding, offboarding, benefits administration, and employee changes for seamless and consistent electronic processing across all locations
- Introduced self-service capabilities with approval workflows, allowing staff to initiate and manage HR tasks independently while maintaining oversight and control
- Developed and delivered targeted training programs for both employees and supervisors
CLA also helped the restaurant group update its HR policies and practices to reduce risk exposure and help comply with various state and federal regulations.
CLA’s work to reconfigure our payroll and HR systems was transformational. The systems are now easy to use, and our employees are very pleased with how smooth everything runs. Restaurant group managing partner
Achieving results
The restaurant group’s HR and payroll processes now run much smoother, with improved accuracy and significant time savings. The restaurant group estimates the changes have saved them $500,000 in employee hours in 18 months.
Specific benefits include:
- Increased efficiency — HR tasks are now completed consistently and compliantly with ease.
- Improved accuracy — Automation has significantly reduced errors in payroll, employee data, and benefits.
- Enhanced compliance — Leaders are educated on compliance practices, reducing risk.
- Empowered workforce — Employees and supervisors have taken on an active role in HR processing, reducing errors and delays, thanks to intuitive tools and training.
Contact us
Automate your payroll and HR systems to help save time and money. Complete the form below to connect with CLA.