Event Policies

Event Cancellation Policy

In-person Events

If a registration fee was paid, cancellations more than 48 hours from the scheduled event start time will receive a full refund. We're sorry, but last-minute cancellations (less than 48 hours from the scheduled event start time) or no-shows are ineligible for refunds. At any time, you are welcome to send an alternate to the event in your place. Advance notice is preferred.

CLA may, at its sole discretion, choose to cancel an event due to low attendance or other unforeseen circumstances. In this case, we will notify you via the listed email address and/or telephone number provided at registration. CLA will refund all registration fees.

CLA reserves the right to substitute alternative presenters due to unanticipated situations.

Webinars

If a registration fee was paid, cancellations must be received 24 hours prior to start time of the webinar for a refund less a processing fee. If CLA cancels the webinar due to low attendance or other unforeseen circumstances, all registration fees will be refunded.

CLA may, at its sole discretion, choose to cancel a webinar due to low attendance or other unforeseen circumstances. In this case, we will notify you via the listed email address provided at registration.

CLA reserves the right to substitute alternative presenters due to unanticipated situations.

Technology Failure

In the event there is a technology failure during a webinar and the session cannot be completed, CLA will look to reschedule the webinar. If rescheduling is not possible and a registration fee was paid, a refund will be issued within four (4) weeks of the program date based on the following scenarios:

  • Partial CPE/Pro-rata Refund – If 50 minutes or more of content was delivered, CLA will issue partial CPE and refund. CPE will be issued based on 50 minutes of attendee participation and 75% of polling questions answered. Refund will be pro-rated based on time of successfully completed content compared to total planned presentation time.
  • No CPE credit issued – full refund

CLA is not required to refund fees due to technology issues caused by a participant using non-supported devices/software, or due to connectivity issues on the part of the participant.

Accessibility

CLA is committed to ensuring our events are accessible to everyone. If you require accommodations to participate fully in this event, please contact us at CLAevents@claconnect.com as early as possible, ideally at least 48 hours in advance, so we can make appropriate arrangements to meet your needs. Your comfort, dignity and full participation are important to us.

Code of conduct

CLA is committed to providing a safe and positive environment at all events. All attendees are expected to conduct themselves professionally and respectfully. Harassment, discrimination, or other inappropriate behavior will not be tolerated. Examples include unwelcome personal comments, inappropriate remarks about someone’s appearance, disruptive behavior, or conduct influenced by alcohol that affects others’ comfort or safety. Please report any concerns to event staff. We reserve the right to take appropriate action, including removal from the event, to maintain a safe and respectful environment. By acknowledging this code of conduct, you and your guests agree to abide by it during CLA events and at all related times, including travel and any associated social gatherings or after-hours event.

CPE information

CliftonLarsonAllen LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

NASBA National Registry Sponsor ID: 108081
For more information regarding CliftonLarsonAllen’s CPE Sponsor policies, contact Elizabeth Spencer.