Follow-Up System Failures: Closing the Loop on the Diagnostic Process Part 2

Doctor in Meeting Holding Tablet
  • 3/27/2019
  • Webinar
  • Speaking

The analysis of Constellation malpractice claims revealed that diagnosis-related claims are the third most frequent and second highest in cost. Follow-up system failures contribute to almost half of all our diagnostic error claims. In this second webinar of a two-part series, CLA is collaborating with Constellation to provide resources and tools to re-engineer your follow-up systems and implement team-based care to reduce the incidence of diagnostic error in your organization.

Learning objectives:

  • Understand the causes and contributing factors of breakdowns in diagnostic care processes and follow-up systems that lead to patient injury, malpractice claims and poor business performance. 
  • Implement a team-based care model along with reliable follow-up systems to reduce diagnostic error in your organization.


  • Kassie Remo, Director, CLA
  • Traci Poore, Senior Risk and Patient Safety Consultant, Constellation


12 – 1 p.m. Central — Presentation

For more information: