Cheryl Hetland


Cheryl Hetland is an engagement director in the CLA health care consulting group specializing in pharmacy compliance and business management. She provides compliance, strategic, operational, and financial related consulting services to pharmacy practices. In addition, she provides pharmacy benefit consulting and auditing services to employer groups and plan sponsors. 

Project specific experience

  • 340B program management and compliance
  • Compliance auditing and monitoring
  • Pharmacy benefits management (PBM) assessment and audit
  • Medicaid compliance guidance
  • Financial modeling and benchmarking
  • Specialty pharmacy program development
  • Pharmacy supply chain and contracting optimization
  • Revenue cycle process improvement
  • Charge description master (CDM) evaluation
  • Pharmacy operations design and management
  • Employee development and coaching
  • Workflow and labor optimization
  • Pharmacy information systems and automation implementation
  • LEAN process improvement


  • Master of Arts, Management, St. Mary's University, Minneapolis, MN
  • Bachelor of Science, Biology, University of Minnesota, Minneapolis, MN
  • Apexus Advanced 340B Operations Certificate
  • PTCB Certified Pharmacy Technician

In the community

  • Minnesota Pharmacists Association, 2016/2017 Board of Directors
  • Minnesota Society of Health-System Pharmacists
  • American Pharmacists Association
  • American Society of Health-System Pharmacists
  • Pharmacy Benefit Management Institute
  • National Community Pharmaciests Association