Jessica Smith

Education

  • MS, Social Work/Social Administration, Columbia University
  • BA, Sociology, The George Washington University
  • Middle Management Program, Institute for Non-Profit Management, Columbia Business School

Overview

Jessica’s HR approach balances a passion for coaching, organizational development, and effective management  with expert and careful oversight of comprehensive Human Resources functions.

With a diverse background including management of social services programs and serving as an adjunct professor in a competitive Master’s Degree program, Jessica’s HR experience spans more than 10 years, with in-house roles such as Director of Human Resources and National Director of Organizational Development. As a consultant, Jessica’s projects have included strategic planning; HR assessment; HR function design; player-coach human resources administration; leadership coaching; organizational development initiatives including race equity, diversity, and inclusion initiaitives; and full cycle recruiting support, including C-Level positions.  Jessica has a special passion for the process of discovery, design and implementation of comprehensive HR systems including solutions for performance management, integrated payroll, ATS (recruitment), and personnel budgeting.

Technical experience

  • Non-profit organizations and social service providers
  • HRIS/payroll/ATS/full service solution discovery, design, and implementation
  • Benefits oversight
  • Employee relations and investigations
  • HR assessment; policy, procedure, and employee handbook development
  • HR leadership and change management
  • Leadership and Management Coaching
  • Organizational development including capacity building in diversity, equity,and inclusion

Upcoming speaking engagements

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Resources and event materials

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In the community

Speaking Engagements:

https://www.claconnect.com/events/2020/reimagining-your-workforce-webinar-series

https://www.minnesotanonprofits.org/events/event-detail/2020/06/09/default-calendar/nonprofit-personnel-strategies-beyond-ppp-where-finance-and-hr-meet---virtual-training

https://mcf.org/events/all-member-call-returning-work