Currently enrolled at Western Governor’s University completing her Bachelor's Degree in Health Care Administration.



Jo's experience includes oversight, development or management on the following: 

  • Electronic medical records implementation, optimization and training
  • Auditing, Analysis and Provider Education of E&M, CPT, HCPCS, HCC Coding
  • Fee-For-Service and Direct Primary Care management
  • Revenue Cycle Management Analysis and Process Improvement
  • Practice operational and financial assessments
  • Key Performance Indicator, Benchmarking Management Tools
  • Project Management
  • Practice remodel, relocation and start-up assistance
  • Standard operating and business policies and procedures
  • Scheduling and Operating Efficiencies
  • Coding Documentation Improvement Specialist
  • Practice compliance auditing and monitoring
  • Clinical operations design and management
  • Employee development and coaching
  • LEAN/Quality Improvement

Upcoming speaking engagements

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Resources and event materials

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In the community

Former President, Vice President and Secretary of the AAPC, Olympia Chapter 

Former member of the South Puget Sound, Rotary International

Former Shelton/Mason County Chamber of Commerce Member/Ambassador