- Southern California College, Registered Dental Assistant program
Kendall specializes in dental practice efficiency, and has more than 25 years of experience in health care. She began her career as a registered dental assistant, where she learned firsthand how an engaged team with the right processes can catapult a practice's profitability. She also served as a dental practice administrator for many years.
Today, Kendall works with doctors, dental practice managers, hygiene teams, and other staff to identify ways to enhance practice efficiency and profitability. She provides guidance on patient scheduling, implementing consistent periodontal protocols, motivating staff, bonus programs, staff training, and aiding new dentists with practice transitions.
Kendall's skills also extend beyond clinical activities to practice development and marketing. She provides scripts and training to assist clients with scheduling and collections, as well as customer service techniques.
- Dental practice operations and efficiency
- Staff training and engagement
- Bonus programs
- Dental membership plans
- Practice administration
- Block scheduling