Shifting from a focus on the number of people served to measurable outcomes has professionalized the nonprofit industry, advanced technology, and made nonprofits more business minded. This three-minute clip features Cari DeSantis, president and CEO of Melwood, a Washington, DC-based nonprofit, who spoke in February 2016 as part of a panel at Innovation for Nonprofits: Strategies for Competitive Advantage, Growth, and Efficiency, a forum co-sponsored by CLA, Hartman Executive Advisors, and the Edison Electric Institute.
See other videos in our CLA Talks series.